This page is for pre-sales questions, feedback, complaints and suggestions — anything you want to tell us before you buy, or anything you think we should do better.
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Already using one of our products and need technical help? Please open a ticket from My Account → Support. Tickets go straight to the engineers, carry your licence and order details with them, and give you a written history you can follow. Average first reply: under 24 hours, 7 days a week.
Not sure which tool fits your workflow, or how many licenses you actually need? Ask before you buy — we would rather point you to the right product than sell you the wrong one.
Installation problem, activation key, or an error you cannot place? Please do not use the form below — open a ticket from My Account → Support.
Reselling, bundling, integrations, affiliate programs or media enquiries — send your proposal through the form below and we will tell you honestly how we can work together.
Use this form to send us feedback, a complaint, a suggestion, or a question about a product you have not bought yet. Three fields, that is all — the more context you give us, the more useful our first reply will be.
Every channel below is handled by the same small team in London, so you will never be passed from desk to desk.
Every MetaLogic application is a focused tool: quick to learn, no manual required, and covered by our 14-day money-back guarantee. Take a look and see whether one of them fits the job you have in mind.